How to set up Giant IPTV on a MAG or Formuler box

What you need

• A MAG box (e.g. MAG 322, 424, 524) or a Formuler box with MyTVOnline
• The box’s MAC address. It is on the sticker under the box (MAG addresses usually start with 00:1A:79)
• The portal URL we send you after you share your MAC address

Step-by-step setup

1. Send us your MAC address

   Turn the box over and find the MAC on the sticker, or look under Settings → Status on Formuler. Send it to us on WhatsApp. We register it on your account and reply with your portal URL.

2. MAG: open the portal settings

   On the MAG home screen, open Settings (gear icon) → System settings → Servers → Portals.

3. MAG: enter the portal

   Set Portal 1 name to Giant IPTV and Portal 1 URL to the exact address we sent, including http:// and the ending slash or /c/ if present. Press OK to save, then go back and choose Reboot portal (or restart the box).

4. Formuler: add the portal in MyTVOnline

   Open MyTVOnline (2 or 3), choose Add portal or Portal setup, enter Giant IPTV as the name and the portal URL we sent, then select Connect. The channel list and guide load automatically.

5. Check playback

   When the portal loads, open a few channels to confirm playback. If you see "STB blocked" or "Authorization failed", message us. It usually means the MAC address on your account has a typo.

Tips for the best picture

• MAG and Formuler boxes have Ethernet ports. Use them for the best stability.
• Leave the box in standby rather than unplugging it daily so the guide data stays loaded.
• Each portal is tied to one MAC address. Tell us if you replace the box.

Common problems