Privacy policy
This policy explains what information Streaming Giant (“we”, “us”), operator of Giant IPTV and streamgiant.us, collects and how we use it.
Information we collect
- Contact details you give us: your name, email address, device type and message when you use our contact form, and your phone number and messages when you contact us on WhatsApp.
- Account and order details: the plan you buy and your account username. Payments are handled by our payment provider on its secure checkout page. We do not receive or store your full card number.
- Website usage data: pages visited, clicks, device and browser type, and approximate location, collected through Google Analytics 4 and Microsoft Clarity using cookies or similar technologies. Clarity may record anonymized interactions (such as mouse movements and scrolls) to help us improve the site.
How we use it
- To set up your free trial and account, provide support and process refunds.
- To reply to your messages.
- To understand how visitors use the site and improve it.
We do not sell your personal information.
Service providers
We share information only with providers that help us run the service: website hosting (Vercel), database (Google Firebase), email delivery, analytics (Google, Microsoft), WhatsApp (Meta) for messaging, and our payment provider. Each uses the data under its own privacy terms.
Your choices
- You can block or delete cookies in your browser settings, and opt out of Google Analytics with Google’s browser add-on.
- You can ask us to access, correct or delete your personal information by emailing administrator@streamgiant.us. Residents of some US states (such as California) have additional rights under state law. We will honor applicable requests.
Data retention
We keep contact messages and account details only as long as needed to provide the service and meet legal obligations, then delete them.
Children
Our service is not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The “last updated” date above shows the latest version.
Contact
Email administrator@streamgiant.us with any privacy question.